Privacy Policy - Motion Master Escola Online Ltda.

Who are we and what is this Privacy Policy?

Motion Master Escola Online Ltda. (CNPJ 58.881.794/0001-20) is an online learning platform dedicated to producing and publishing educational content, as well as promoting our courses and services. This Privacy Policy describes how we collect, store, use, and protect your personal information in compliance with the General Data Protection Law (LGPD, Law No. 13.709/2018) and, where applicable to visitors from other regions, the European Union's General Data Protection Regulation (GDPR). We may update this policy periodically, and in the event of significant changes, we will notify you in advance as indicated on this page.

Data Protection Officer

In accordance with Article 41 of the LGPD, you may contact us to clarify questions or make requests regarding your privacy via email at: contato@motionmaster.com.br. This channel is actively monitored by our team.

How do we collect information about you?

We collect information about you when you access our site or use Motion Master services, such as:

Contact information: name, email, phone number, and other information you provide when signing up on our site or interacting with our platforms.
Browsing and usage information: data such as IP address, browser type, pages accessed on our site, time spent, and other browsing information.
Payment information: payment data, such as credit card information, processed by our payment partners when you make purchases on our site.
Marketing information: data related to your interaction with our content and ads, both on our site and on third-party platforms such as Meta (Facebook/Instagram), Google, and TikTok.

How do we use cookies and obtain your consent?

When you visit our site, we use cookies and similar technologies to personalize your experience, monitor site usage, and, with your authorization, display personalized ads. Cookies are small data files stored on your device that help recognize your preferences and facilitate navigation. Your consent is requested explicitly via the cookie banner displayed during your first visit to the site, where you can:

Accept all cookies;
Reject non-essential cookies (keeping only those strictly necessary for the site to function);
Customize your preferences by category (necessary, performance, functional, and marketing).

You can change your preferences at any time by returning to the cookie banner or adjusting your browser settings. This may affect the functionality of some parts of the site.

Use of Pixels and APIs for Marketing

We use tracking technologies such as pixels and conversion APIs (including Meta Conversions API, Google Analytics, and TikTok Events API) to personalize our communication with you, serve targeted ads, and improve the services we offer. These technologies are only activated with your explicit consent, provided through the cookie banner mentioned above, except when strictly necessary for the website to function or to process your purchase.

How do we use your personal information?

Your personal information is primarily used to:

Providing requested services: access to courses, exclusive content, and customer support.
Improving user experience: personalizing content and ads based on your preferences (subject to your consent).
Sending promotional communications: to keep you informed about new courses, promotions, and updates.
Processing payments: to process purchases of courses or services.
Ensuring security: to prevent fraud and ensure compliance with our policies and applicable laws.

How long do we keep your data?

We keep your personal information for as long as necessary to fulfill the purposes described in this policy, observing the following general timeframes:

Registration and browsing data: retained for as long as you have an active relationship with us, and for up to 10 (ten) years after that relationship ends, for record-keeping, fraud prevention, and compliance with legal obligations.
Payment data: retained as required by Brazilian tax and fiscal legislation, and may be kept longer if there is a legitimate business need.
Marketing data (cookies, pixels): according to the expiration period of each cookie, detailed in the cookie audit table available in our banner.

After these periods, data is deleted or anonymized, unless its retention is required by law or justified by a legitimate business purpose.

How do we share your personal information?

We do not sell your personal information to third parties. We may share your information with:

Payment platforms and service partners (such as Hotmart): for payment processing and the execution of financial transactions.
Advertising and marketing platforms (YouTube, TikTok, Meta/Facebook, and Google): to personalize ads and monitor campaign performance, subject to your consent.
External service providers: such as website hosting and technical support, which have limited access to your information and only use it to provide the services we have contracted.
Legal authorities: when required by law or to protect our legal rights, including investigations into fraud or other illegal activities.

International data transfer

Some of the companies with which we share data (such as Meta, Google, and TikTok) are headquartered or process data outside of Brazil. In these cases, we adopt the safeguards required by the LGPD (Art. 33) to ensure that your data receives an adequate level of protection, even when transferred internationally.

How do we protect your information?

We adopt technical and administrative measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including restricted access controls and training for authorized staff. We work continuously to implement physical, electronic, and administrative security practices that ensure the protection of your information.

Your rights regarding your personal information

Under the LGPD (Art. 18) and, where applicable, the GDPR, you have the right to:

Confirmation and access: know if we process your data and access it.
Correction: correct incomplete, inaccurate, or outdated data.
Deletion: request the deletion of data processed with your consent.
Portability: request the transfer of your data to another service provider.
Objection: object to processing carried out based on legal grounds other than consent.
Withdrawal of consent: withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us at contato@motionmaster.com.br. If you are a resident of the European Union, you also have the right to lodge a complaint with your country's data protection authority. In Brazil, you may lodge a complaint with the National Data Protection Authority (ANPD).

Opt-out Policy

You may opt out of receiving our promotional communications at any time. To do so, simply send an email to contato@motionmaster.com.br or click the unsubscribe link found in any email we send.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and the revised version will take effect as soon as it is available. If there are substantial changes, we will notify you in advance.

Contact

If you have any questions about this Privacy Policy or would like more information, please contact us:

Email: contato@motionmaster.com.br

MOTION MASTER ESCOLA ONLINE LTDA | Tax ID 58.881.794/0001-20