Privacy Policy - Motion Master Escola Online Ltda.

Who are we and what is this Privacy Policy?

Motion Master Escola Online Ltda. (CNPJ 58.881.794/0001-20) is an online learning platform dedicated to producing and publishing educational content and promoting our courses and services. This Privacy Policy describes how we collect, store, use and protect your personal information in accordance with Brazil's General Data Protection Law (LGPD, Law No. 13.709/2018) and, where applicable to visitors from other regions, the European Union's General Data Protection Regulation (GDPR). We may update this policy periodically and will notify you in advance of significant changes, as indicated on this page.

Data Protection Officer

Under Article 41 of the LGPD, you may contact us with privacy questions or requests at contato@motionmaster.com.br. This channel is actively monitored by our team.

How do we collect information about you?

We collect information when you visit our website or use Motion Master services, including:

• Contact information: name, email, phone number and other information you provide when registering on our website or interacting with our platforms.
• Browsing and usage information: data such as IP address, browser type, pages visited on our website, time spent and other browsing information.
• Payment information: payment data, such as credit card information, processed by our payment partners when you make purchases on our website.
• Marketing information: data about your interactions with our content and advertisements, both on our website and on third-party platforms such as Meta (Facebook/Instagram), Google and TikTok.

How do we use cookies and obtain your consent?

When you visit our website, we use cookies and similar technologies to personalize your experience, monitor website use and, with your permission, show personalized ads. Cookies are small data files stored on your device that help recognize preferences and make browsing easier. We explicitly request consent through the cookie banner displayed on your first visit, where you can:

• Accept all cookies;
• Reject non-essential cookies (keeping only those strictly necessary for the website to function);
• Customize preferences by category (necessary, performance, functional and marketing).

You can change your preferences at any time by returning to the cookie banner or adjusting your browser settings. This may affect the functionality of some parts of the website.

Pixels and APIs for Marketing

We use tracking technologies such as pixels and conversion APIs (including Meta Conversions API, Google Analytics and TikTok Events API) to personalize communications, deliver targeted ads and improve our services. These technologies are activated only with explicit consent through the cookie banner mentioned above, except when strictly necessary for website operation or purchase processing.

How do we use your personal information?

Your personal information is primarily used to:

• Provide requested services: course access, exclusive content and customer support.
• Improve the user experience: by personalizing content and ads according to your preferences (with consent).
• Send promotional communications: to keep you informed about new courses, promotions and updates.
• Process payments: for course or service purchases.
• Ensure security: to prevent fraud and ensure compliance with our policies and applicable laws.

How long do we keep your data?

We retain personal information for as long as necessary to fulfill the purposes described in this policy, observing these general periods:

• Registration and browsing data: retained while you have an active relationship with us and for up to 10 (ten) years after it ends, for recordkeeping, fraud prevention and compliance with legal obligations.
• Payment data: retained as required by Brazilian fiscal and tax laws, potentially beyond this period where there is a legitimate business need.
• Marketing data (cookies, pixels): according to each cookie's expiration period, detailed in the cookie audit table available in our banner.

After these periods, data is deleted or anonymized unless retention is required by law or justified by a legitimate business purpose.

How do we share your personal information?

We do not sell personal information to third parties. We may share it with:

• Payment platforms and service partners (such as Hotmart): to process payments and carry out financial transactions.
• Advertising and marketing platforms (YouTube, TikTok, Meta/Facebook and Google): to personalize ads and monitor campaign performance, with your consent.
• External service providers: such as website hosting and technical support, with limited access to your information, using it only to provide the services we contract.
• Legal authorities: when required by law or to protect our legal rights, including investigations of fraud or other illegal activities.

International data transfers

Some companies with which we share data, such as Meta, Google and TikTok, are based or process data outside Brazil. In these cases, we adopt the safeguards required by the LGPD (Article 33) to ensure an appropriate level of protection, even for international transfers.

How do we protect your information?

We adopt technical and administrative measures to protect personal information against unauthorized access, alteration, disclosure or destruction, including restricted access controls and authorized staff training. We continuously work to implement physical, electronic and administrative security practices to protect your information.

Your rights over your personal information

Under the LGPD (Article 18) and, where applicable, the GDPR, you have the right to:

• Confirmation and access: know whether we process your data and access it.
• Correction: correct incomplete, inaccurate or outdated data.
• Deletion: request deletion of data processed with your consent.
• Portability: request transfer of your data to another service provider.
• Objection: object to processing based on legal grounds other than consent.
• Withdrawal of consent: withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise these rights, contact contato@motionmaster.com.br. If you reside in the European Union, you also have the right to complain to your country's data protection authority. In Brazil, you may complain to the National Data Protection Authority (ANPD).

Opt-out Policy

You may opt out of promotional communications at any time by emailing contato@motionmaster.com.br or clicking the unsubscribe link in any email we send.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be published on our website, and the revised version takes effect when available. We will notify you in advance of substantial changes.

Contact

If you have questions about this Privacy Policy or would like more information, contact us:

Email: contato@motionmaster.com.br

MOTION MASTER ESCOLA ONLINE LTDA | CNPJ 58.881.794/0001-20